Aaron A. Jacks

Summary

My experiences as a network administrator, web developer, and my educational accomplishments are assets that will be used to the benefit of any company for whom I work. I have extensive experience in the training and supervision of personnel in various positions. I also have ten years of experience in the management of service operations.

Professional Experience

  

• Designed the C.A.R.G. Website to allow Austin community members and professionals to learn about the effects of aging on communication and cognition in adult patients.
• Developed the Website using the World Wide Web Consortium's Level A guidelines - the client's target demographic use assisted/alternate browsers.
• Created detailed documentation and provided training for client's employees to allow them to maintain and expand the Website with minimal assistance.

  

• Increased employee productivity by designing and implementing a local area network for file and print sharing.
• Improved access to information by installing and supporting WAN devices for research and client needs.
• Facilitated communication by administering E-mail/Web servers and provided support to employees when necessary.
• Experience with routers, hubs, switches, and firewalls. Support of multiple operating systems.

  

• Accountable for: P&L, purchasing, and control of inventory.
• Responsible for hiring, training, and supervising a staff of up to 30 employees and 3 managers.
• Ensured high standards of food quality and customer service while achieving profitability goals.
• Improved communication with corporate management and customers through satellite uplink communication system at store #723.

  

• Experience in supervision, training, purchasing, warehousing, shipping, and delivery.
• Supervised staff at the Houston Summit, the Cynthia Woods-Mitchell Pavillion,
  the Houston Arena Theatre, and Kyle Field at Texas A&M University.
• Supported catering services for NBA World Championship Finals (1994 & 1995).
• Experience with prototype network system connecting 100+ POS terminals (1995).

Educational Experience

  

• GPA: 4.0 Summa Cum Laude - Dean's Honor List & The National Dean's List (every semester).
• Attended 2002 FBI Infragard Houston Conference as UH-COT student representative.
• Study of Information Systems: application and database design and implementation.
• Study of Computer Systems: computer and network design, configuration, management, and security.

  

• GPA in Major: 3.4 - Dean's Honor List (three semesters).
• Study of hospitality management, marketing, accounting, law, loss prevention, controls, and decision support systems.